Refund policy

Refund Policy

Khalsa 1699 Watches is confident in the quality of our watches, and each product is inspected thoroughly before leaving the manufacture, and then again before being shipped to our customers.


Returns Policy

If you change your mind, you may return your watch within 30 days of purchase. Returns will only be accepted when the watch, box and papers are returned in as-new condition.

After receiving the watch, if you remove all the protection stickers and protection covers, and/or remove the links to make it your size, the watch cannot be returned anymore, as it can't be resold.

A restocking fee of 5% of the value of the watch will be charged.



Your watch warranty covers your timepiece in the unlikely event of manufacturing defects affecting the functionality of your watch from 12 months of purchase.

Before submitting your warranty claim, please contact our customer support team to see if we can solve your problem.

Warranty claims require a proof of purchase, including watches that have been gifted.

This does not cover:

  • The crystal
  • Accidental damage, scratches, scuffs and other wear-and-tear
  • Lost components (such as crown, spring bars, links)

Your warranty is voided if the watch has been opened or repaired by a third-party.

Never shower with your watch on.